Welcome to the Shopping Cart & Catalog Manual Page
In this page, you will learn how to manage your internet store through the web. This manual page is divided into two sections. The first section will be an overview of the adminstration interface. The second section will provide detailed descriptions of the infomation that you will need to enter. A good way to learn how to use the adminstration interface is to read the first section to get an overview of the interface then experiment with the interface. When entering information in a field, you can always click on the name of the field to get a detailed description of the field. Please note that a field is a REQUIRED field if it doesn't say optional next to it.
I. Adminstration Interface Overview
The adminstration interface is divided into three windows. The top window displays the top level sections in the interface. If you click on one of the top level sections, a menu for that section will appear in lower left window. Clicking an item in that menu will result in the content of that item either displayed in the same window or the lower right window. There are seven top level sections listed in the top window: Setup Wizard, Product Categories, Products, Orders, Shipment, Customers, and Users.
The Setup Wizard section is used for setting the overall attributes for your website. These attributes include: website layout, retail or wholesale site, wholesale site options, merchant information, tax and shipping calculations, discounts, and payment processing. This should be your first step in setting up your website.
The Product Category section is used for organizing your store by categories. You can add a product category by clicking on the 'Add a New Category' link. Existing product category can be edited or deleted by clicking on the 'Edit or Delete a Category' link. The purpose of making product categories is to make it easier for the customer to find what they are looking for. Products can be associated with product categories in the 'Products' section.
The Products section is used for entering new products, editing or deleting existing products. When clicking on the 'Products' link on the top window you'll see three menu choices on the lower left window: Enter a New Product, Edit Delete or Deactivate a Product, ReActivate a Product. Selecting the 'Enter a New Product' link will cause a empty product information page to appear in the window to the right. Enter the product information as instructed and pressing the submit button will instantly add the product to your web store. Please read the field description at least once to understand what to enter. Clicking on the 'Edit Delete or Deactivate a Product' link will cause a list of existing products to appear in the same window. Click on the product you want and the product information will appear in the window to the right. To edit the product, just modify the appropriate field and click the 'Save' button. Likewise, click the delete button to remove the product from the database. Clicking on the 'Deactivate' button will remove the product from your web store but keep it in the database for later Reactivation. Deactivated products can be reactivated by chosing the 'Reactivate a Product' Link. The Deactivate/Reactivate feature is great for temporarily removing out-of-stock items from the web store.
The Orders section can be used to view orders, sales, and edit or void orders. Clicking on the 'Orders' link on the top window will show the following choices: View and Print New & Unfilled Invoice, Lookup by Invoice Date, Sales and Tax Report, Edit or Void Orders. The 'View and Print New & Unfilled Invoice' link can be used to check for new and unfilled orders. Clicking on it will produce a list of unfilled orders that need to be shipped. The 'Lookup by Invoice Date' option can be used to display ALL invoiced within a time period. The 'Sales and Tax Report' option prints out a sales and tax summary for the specified period. This can be a handy tool for filing tax. In the rare case that a customer want to change an order, you can used the 'Edit or Void Orders' option to edit or void an order. Just enter the invoice number you are trying to change and press the submit button. The invoice will appear in the window to the right. Change the appropriate fields and press the 'Update and Save This Order' button edit the order. Please change ALL neccessary fields, since the program will NOT recalculate any value but just update the invoice exactly as you entered. Clicking on the 'Void This Order' will void the order.
The Shippment section is used for shippment related operations such as: Ship new and unfilled orders; Package lookup; Show invoices that is completed but failed to capture payment. The 'Ship new and unfilled orders' option is used to enter shippment information for invoices. The shippment information is used both for internal bookkeeping and online customer order tracking. When you click on the link, a list of unfilled orders will appear. Click on the invoice number that you are shipping a package for. A Table will appear in the window to the right showing a summary of the order. Fill in the UPS tracking number and enter the number of each item in the package in the appropriate field. Please make sure that the number you are shipping is not more than the unshipped quantity since that would be a mistake. Press submit to finish. If the package finish shipping all items in the invoice, the programm will attemp to CAPTURE the sale amount if you are using online payment. It will give you a warning if it was unable to CAPTURE. That means we are unable to collect the credit even though the sales amount was AUTHORIZED at the time of purchase. So, do NOT ship the package if you see the warning. If CAPTURE was successful, a success message will be displayed and the invoice is also removed from the unfilled order list since all items for invoice has been shipped. The 'Package Lookup' option simply allow you to lookup packages for a particular invoice. The 'Show invoices that is completed but failed to capture payment' show all invoices that failed to CAPTURE as described above.
In the Customers section, you can view or edit customer information or send promotional email to subscribers. The Users section allows you to add other users that will be allowed to perform administrative tasks. Each users can be given access to some or all of the administrative areas. For example, a user can be given the access to the products area so that he/she can add/edit/delete products. A user can even be given the power to create another user. Each user will have their own username and password and will be limited only to the area that they are given access of.
The Add HTML section allows you to incorporate your own HTML into your website.
II. Detailed Definitions
Please enter the state in which your business resides. The state you enter will be used to determine whether sales are out-of-state or in-state. For example, if you enter CA as the location of your business, any orders shipping to addresses within CA will be considered in-state and charged the tax rate entered by you. All orders shipping to addresses outside of CA will not be charged sale tax.
The zip code you enter will be used to determine the UPS shipping charges for orders.
Sales Tax Rate
Please enter your state sales tax rate in percentage. For example, if your state charge 8.25% sale tax than enter 8.25(without the % sign). This will be used to determine the sale tax of in-state sales.
Charge Out of State Sales Tax
If your state law requires that out of state sales tax be charged, than check this box.
Free Ship Minimum Purchase
This is an option that will allow you to promote your site by offering free shipping when the purchase amount is over the amount chosen by you.
This allows you to control how much shipping and handling fees to charge for each order. By default, the program computes the exact UPS charges based on the weight of the products. If you want to charge more than the exact UPS charges, you can choose other options that would add and multiple the exact UPS charges.
Use this to control whether you want to accept international orders or not. If you do accept international orders, customers will be required to enter a country name during the account creation process. Shipping charges for international orders will not be calculated.
This allows you to offer discounts to promote your website. Simply choose the discount amount in the first select box and the minimum purchase amount in the second box to activate the discount. This discount information will be display in the website home page and the applet animation.
This is similar to the regular discount as discussed above in that the customer will get a discount if the purchase amount is over the Minimum Purchase amount. In this case, however, the customer will have to enter the correct Coupon Number to qualify for the discount. Simply choose a coupon number and choose the discount amount and minimum purchase amount. Any customer that have correctly enter the coupon number and have a purchase amount over the minimum purchase amount will qualify for the discount.
Logo Style and Customized Logo
We provide a list of logo style that you can choose from. You can try each logo style and choose the best one. If you have made your own logo, you can use your customized logo. Simply click the browse button, and choose the logo image from your hard drive.
This allows you to customize the background color of your site.
This allows you to enable/disable online order tracking. If you want to enter tracking information into the database so that customers can tracking their orders online, you should enable this function. Otherwise, disable it.
Side Group Style
This allows you to choose the style for the side product groups you specify below. Experiment with each style and choose the one you like.
Main Group Style
This allows you to choose the style for the main product group you specify below. Experiment with each style and choose the one you like.
Featured Bar Style
This allows you to choose the graphics style for the featured bar in the home page and main category page.
News Letter Subscription Box
This would allow you to put a news letter subscription box on your website. Customers can use it to subscribe to promotional news letters. You can send news letter to all subscribed customers in the Customers section.
This allows you to choose the image that would advertise to the customers that your site has secured shopping.
Email A Friend
This specifies the image that would allow customers to email an advertisement of your site to a friend.
Buy Button Style
This specifies the graphics style of the buy button.
This option is only applicable to web layouts with tabs. It specifies the size of the tabs on the your website.
Group Headings allow you to group your products into groups. For example, you can form a COMING SOON group or a BEST SELLER group and associate products with these groups when you are adding or editing you products. Products associated with a particular Group Heading will show up under that group on your web site. Be advised that only a maximum of 10 products will be shown for a group. Side Group 1-3 are displayed on the side of the page and Main Group is displayed a box in the main body.
Online Payment Option
This option allows you to use the Verisign online payment system for processing your orders. If this option is not enabled, you will need to manually charge the purchase amount to the customer's credit card.
Online Payment Username and Password
If you have enabled the online payment option, you must have created an online payment processing merchant account at www.verisign.com. Please enter the Verisign payment system username and password. These are need to access the Verisign payment gateway.
Main Category Name and Sub Category Names
Main Category is the name of the main category you are creating. This would show up as a tab on your website. Sub Categories are the sub categories within the main category. These would be displayed on the left column if the associated main category is clicked by the user. When products are added or edited, they can be associated with a main/sub category pair.
The Color Theme allows you to choose the color scheme of a category. You can choose a different color theme for each category or choose the same color theme for all categories. Experiment to find color schemes to your liking.
This specifies the order in which categories are display on your website. Categories with a lower number are displayed first.
Name of the product.
Price of the product.
Wholesale Price A, B, C
These prices are only applicable to wholesale catalogs. Input the price of the product for each price level. Customers will only see the price of the price level you have assigned to them.
Stock is number of this item in stock. This is automatically decremented when the item is sold.
Weight of the product. This is used to calculate the cost of shipping.
The rating of a product determines the order in which the product is shown. Products with a higher rating will be shown before those with lower rating. You can control which products appears on the home page by entering high ratings for those products. The rating of a product is also incremented whenever the product is being sold. Therefore the hottest selling products will get higher and higher ratings. Rating also determines the star rating of a product as follows: 0-20 = 3 stars, 21-100 = 3.5 stars, 101-300 = 4 stars, 300-801 = 4.5 stars, 800 or more = 5 stars. Keep this in wind when you are entering a rating for a product.
This is intended to be a bookkeeping utility for the merchant. Whenever the product is sold the number of the product sold is added to this number. Therefore a good starting number would be zero.
Small Image, Med Image and Big Image
As the names imply, one is a smaller image of the product, one is a medium image of the product, and one is a bigger image of the product. The smaller image is used when displaying multiple products. The medium image is used for the detail product description page. The big image is used to display extreme detail of the product when user click on the medium image. The big image is optional usually it is not necessary. A good size of the smaller image should be 80X80 pixels (width should be less than 80 pixels). The Med image should be approximately 200X200 pixels (width should be less than 220 pixels). The Big image should be 400X400pixels (width should be less than 440 pixels). Use the browse button to browse and select the image file. For example, if you have a image.gif image file in your C: drive in the picture folder, then you can select the file using the following procedure: (1) click on the browser button which will bring up a choose file window; (2) click on the "Look in" pulldown menu located near the top of the window and select C:; (3) double click on the picture folder; (4) double click on the image.gif file.
Please enter the product ID here. This field is optional. If you don't put a product ID here the computer will generate a product ID for you. The starting number of the computer generated product ID is pn-3200. The computer generate product ID will not be displayed here.
This allows you to assoicate this product with one of the groups that you should have defined in the last page of Setup Wizard. Associating a product with a group will cause the product to appear under the group heading on your web site. You can associate a product with more than one group by holding down the 'Ctrl' key and clicking on all the applicable groups.
Please enter a description of the product. This description will be used to describe the product on your web site.
This allows you to classify a product into one of the main-category/sub-category pairs that you should have defined in the Web Setup section. You can classify a product into a maximum of three main-category/sub-category pairs by holding down the 'Ctrl' key and clicking on the applicable pairs. Do not enter more than three category pairs since they will be ignored by the database. A product will be displayed when its associated category is clicked on by the customer.
Product Options and Pricing
This feature is completely optional - just leave the field empty if you don't want to use it. This is an advanced feature that would allow you to add customized options and pricing to products. For example, you might want to allow the customer to select the size and color of a T-shirt you are selling. For a more complicated product like a computer, you might want to allow customers to select the hard drive, CPU, CD ROM, etc with different prices if a different combination of component is selected by the customer. This feature allows you to enter a formular which specifies any options you might have for a product and how the final price for the product is calculated.
Write down the options you have for the product. Then write a math formular that you would like to use for price calculation in the format described below. Type this formular into the Product Options and Pricing field and save the product. You have just built a customized product page that would allow customers to select options and see real time price calculation based on the current option selections. The formular you write MUST have the following format:
base price (will be taken for the price field)
Valid operators are +, -, *, /. All operators are assume to have the same precedence. That means all calculations are performed from top to bottom without regard to the types of operators within the calculation.
Each option is a product option such as color and size. Each option can be resolved to a number based on the current selection for the option. The final product price is calculated by taking the numbers resolved from the options and performing all operation from top to buttom. An Option has one of the following two formats:
NAME is the name of the option. The keyword "textfield" means this option is a text field. The value of this option will resolve to the value that the customer type into the text field. For example, we can create a textfield for the customer to enter the length of a rope that he wants to buy with the following line: Length(text). A textfield will be displayed in the product page that would allow the customer to enter a length. When he/she types in a number 3.5, the cost of 3.5 unit length of the ropt will be displayed as the price.
(2) NAME(pulldown): CHOICE1=VALUE1, CHOICE2=VALUE2, ......
Again NAME is the name of the option. The keyword pulldown will create a pulldown with all of the choices listed. Use the pulldown format when there are only a fixed number of choices available for an option. The value of this option will resolve to the corresponding VALUE of the selected CHOICE. For example, we can create a pulldown menu that would allow the customer to choose from a number of available size for a T-Shirt: Size(pulldown): large=3, medium=2, small=2. When large is selected by the customer, this option will resolve to 3.
Example 1. T-Shirt with Size and Color Selection. T-Shirt in all sizes and color will be priced at $9.00(base price entered in the price field)
Size(pulldown):Large=0, Medium=0, small=0
Color(pulldown):Blue=0, Red=0, Yellow=0, White=0, Black=0
In this example, we have a formular which looks like this: base price + Size Price Adjustment + Color Price Adjustment. Since all selections for size and color resolve to 0, the price of the T-Shirt will always be just the base price of $9.00.
Example 2. Computer with a base price of $500, and a number of upgrades including CPU, RAM, and Hard Drive.
CPU(pulldown):500Mhz=50, 650Mhz=150, 1Ghz=800
RAM(pulldown):64MB=50, 96MB=100, 128=150
Hard Drive(pulldown):20GB=100, 40GB=200
If the customer selects a 500Mhz CPU, 96MB RAM, and 40GB Hard drive, the price of the computer as configured will be 500+50+100+200=850.
Example 3. Carpet has base price of $15.50 per square yard. Customer is allowed to enter the width and length of the carpet they want to purchase.
If the customer type in 10 for the width and 10 for the length, the purchase price will be 15.50*10*10=1500.
Why are you still reading? Go and try your own product options. For starters, copy and paste the example formular into a product to get a feel for what the resultant page would look like. The options will be displayed in the product description page. Remember that you can mix pulldowns and textfields in the same product.
Add Customized HTML
This is an optional feature that would allow you to incorporate your own HTML into your website. To use this feature, you must know how to write HTML. Using this feature, you can easily modify your web site's look and functions as you see fit. Here is a few examples of what you can do:
Example 1: You want to replace the default home page with a completely customized home page with flash animations. You can accomplish this with the following instructions: (1)Select "Home page" for Pages that this HTML will appear in - This means the target for this HTML is the home page url; (2)Select "This is a stand alone html" for Position of HTML - This means that your HTML code will completely replace the default home page. You can link to the original home page by writing a link with the following form: http://your.domain.name/.sc/ms/hm/HOME. To link to other pages, simply go to the page you want to link to then copy the link and paste it into an A tag; (3)Write the content of the new home page into Your HTML Code. This can be any HTML code including those generated by graphical HTML builders.
Example 2: You want to place some banners on the side column of you web site: (1)Select "All Pages" for Pages that this HTML will appear in - This means that the banners will be on all pages. (2)Select "Insert to side top of pages that I have indicated above" for Position of HTML - This means the HTML code containing the banners will appear on the side of the page. If you want to remove the group tables on the side, you can select "Replace side content of pages that I have indicated above" instead. (3)Write the code containing the banners you want to add into Your HTML Code.
Example 3: You want have a Category named Promotions. However, this is not a regular product category so you want to have contents other that products on the main category page for Promotions. (1)Create the Category Promotions, goto the Promotions category page then copy the link and paste it into Exact URL that this HTML will appear in. - This field allows you to write HTML for a very particular page(In this case, only the Promotions main category page, but not all main category pages). (2)Select "Replace the center content of pages I have indicated above" for Position of HTML - This means that no other content except the HTML code you input will appear in the main area of the Promotions category page. (3)Write the code detailing your promotions into Your HTML Code.
Example 4: Creating new pages other than those predefined(such as login page, main category page, etc). (1)Type the link to your new page in the form of http://your.domain.name/.sc/ms/ch/PAGE_NAME into Exact URL that this HTML will appear in. PAGE_NAME is the name of the new page chosen by you. You can link to your new page from other HTML you have added. (2)Select "Replace the center content of pages I have indicated above" if you want the new page to have the same look of other pages. Alternatively, you can select "This is a stand alone html" to customize the new page with a different look. (3)Write the code for the new page into Your HTML Code.
Web title is display at the top of the browser. This field is optional. You can enter Welcome to your_company_name here.
This is an optional HTML tag that would allow search engines to better index your site. The format of the tag is:
<meta name=description content="PUT THE DESCRIPTION OF YOUR SITE HERE"><meta name=keywords content="PUT KEYWORDS HERE">
Type in the lower case words exactly as above and substitute the upper case words with approiate contents. Please keep the MetaTag under 500 characters.